Terms of service

Terms of Service

Effective Date: [08-09-2025]

Welcome to StarsÉ. By accessing or purchasing from our website (www.starse.in) or our social media platforms, you agree to comply with the following Terms of Service. Please read them carefully.

1. General

  • These Terms govern your use of our website and services.

  • StarsÉ reserves the right to update, change, or replace any part of these Terms at any time.

  • Continued use of the website after changes means you accept the updated Terms.

2. Eligibility

  • By using our website, you confirm that you are at least 18 years old, or are accessing the site under the supervision of a parent/guardian.

  • You agree to use the website only for lawful purposes.

3. Products & Services

  • We strive to display product colors, images, and details as accurately as possible. However, actual colors may vary depending on screen/device.

  • Prices are subject to change without notice.

  • StarsÉ reserves the right to limit product quantities, discontinue items, or refuse service at our discretion.

4. Orders & Payments

  • By placing an order, you agree to provide accurate and complete information.

  • Orders are subject to availability and acceptance.

  • We accept multiple payment methods (UPI, cards, net banking, wallets, COD where available).

  • In case of payment failure, your order will not be processed.

5. Shipping & Delivery

  • Orders are shipped through our trusted courier partner Delhivery.

  • Standard delivery time: 3–7 business days (India).

  • Shipping delays due to courier issues, strikes, or unforeseen events are not our responsibility.

  • Full shipping policy available [here].

6. Returns & Refunds

  • Refunds/exchanges are only accepted if the product is defective, damaged, or incorrect.

  • Customers must raise a request within 48 hours of delivery with proof (images/videos).

  • Items must be unused, unwashed, and with original tags & packaging.

  • Full refund/return policy available [here].

7. Prohibited Uses

You agree not to:

  • Use our website for unlawful or fraudulent purposes.

  • Violate intellectual property rights of StarsÉ or others.

  • Upload harmful code, viruses, or spam.

8. Intellectual Property

  • All content (logos, images, designs, text, etc.) on StarsÉ’s website/social media is the property of StarsÉ.

  • You may not copy, reproduce, or distribute our content without written permission.

9. Limitation of Liability

  • StarsÉ is not liable for indirect, incidental, or consequential damages arising from use of our website or products.

  • Our liability is limited to the value of the product purchased.

10. Governing Law

  • These Terms are governed by the laws of India.

  • Any disputes shall be subject to the jurisdiction of courts in [Your City, India].

11. Contact Information

For any questions about these Terms, contact us at:
📱 WhatsApp: +91 89196 38175
📧 Email: starsefashion@gmail.com